Tips to Succeed on a Telephone Interview

As if interviewing for a job is not nerve-racking enough, we often have to do it twice with most first round interviews taking place over the phone. Interviewing over the phone has a whole different feel and can cause you to feel anxious for it’s own reasons, but there are also plenty of positives. This week, I am sharing my tips on how to succeed on your next telephone interview.

  1. Look the Part
    • Be dressed professionally, or however is most appropriate for the position. It will put you in the mood of that career opportunity and make you feel more in-touch with the opportunity you are pursuing.
    • Keep the desk or table you are sitting at neat. You do not want to have things cluttered around you or be distracted by other projects.
  2. Body Language – It still applies!
    • SMILE! ūüôā It will help to make you less tense during the conversation.
    • Talk with your hands. If you are someone who does this naturally, it can help you talk through interview questions and it will make you more engaged/lively in the conversation.
      • NOTE: In an interview or any professional interaction, be cautious of being too boisterous with your hand gestures. No one wants to feel like you’re jumping across the table at them or about to accidentally hit them.
    • Focus your eyes. Whether you look at a photo of the person you are speaking to, something directly in front of you, or your notes, try to focus your eyes and keep your head up. Looking around the room because you do not have a person to keep eye contact with can make you “space out” and lose track of the conversation or miss an important piece of information.
  3. Be Prepared
    • The great thing about a phone interview is you can keep your notes and research right near you!
      • Have a copy of your resume, the job description, and any other supporting material you submitted, printed out so you can reference it.
      • Keep the company’s or institution’s website open. You never know if you may have to look something up in a hurry.
      • Read the bios of the company’s leadership – This can help you to connect with them if they are your interviewers or it can help you impress the interviewer by being familiar with your employer’s background and showing your ability to connect on a personal level.
      • Know the mission and vision of the company and have a “plug” on how you can contribute to and enhance it.
      • If you know there are questions you are nervous to answer or think you may stumble over, prepare responses to them and write down bullet points to help you.
    • Prepare questions for your interviewer.
      • Honestly think about the things you want to know about the company, the work environment, the job itself, etc. and make sure you leave with a comprehensive understanding of the position.
      • Takes notes during the interview so you can look back at what you have discussed. If something pops up that you did not understand or did not get a full explanation of, go back to that topic and ask new questions.
  4. How do I end this call?!
    • After the interview is complete, ask about next steps.
      • It is perfectly acceptable to ask how the interview/candidate process works after this point.
      • If the interviewer asks you for additional information, be sure you know how to get it to the interviewer (email, website, in the mail, etc.).
    • Say thank you!
      • Tell your interviewer you appreciate him/her taking the time to interview you and for considering you for the position.
      • Actually say the words, “thank you.”
  5. Follow-Up
    • Send a thank-you note to your interviewer no later than 24 hours after the interviewer – the sooner the better. Express your gratitude and also restate your interest in the position.
    • If you do not hear from the interviewer by the date they say they will contact you, it is OK to follow-up with him/her; however, only do it once. Do not bombard the person on a daily basis trying to get information.

Overall, treat your telephone interview like an in-person interview. Give your interviewer your full, undivided attention, do all the prep work you normally would, and execute with confidence! Good luck on your phone interviews! Wishing you all much success and many second interviews and job offers!

Sparkle On,

Alexandra

Stockings.. To Wear or Not to Wear?

When planning a professional wardrobe, a commonly overlooked accessory (or to me, a basic) is hosiery. While some may think it is “old fashioned” to wear stockings, I find it gives you an extra touch of polish and finishes off a professional look. In a more casual office environment, stockings may not be necessary; however, in a strictly professional environment, I believe they are a must!

  1. You Can Never Go Wrong With Flesh-Toned Stockings!
    • These are a legitimate staple in my wardrobe year-round! Pair them with a pencil skirt or work dress to finish off your professional look!
    • Find a pair that matches your skin tone and stock up! Unfortunately, stockings do run or get a snag in them so make sure you have quite a few pairs.
      • Word to the Wise: Keep a pair in your desk drawer in case you get a run at work. Also, keep clear nail polish handy to prevent a slight snag from turning into a major run.
    • Depending on the time of year, you may need different colored stockings. Just like you have to change your foundation and/or bronzer depending on how much sun you are getting, you should do the same for your stockings. You do not want your legs to look dark and the rest of you to look pale in the middle of winter!
  2. Does the Time of Year of Make a Difference?
    • Personally, I wear flesh-toned or sheer black stockings year-round. They truly are a wardrobe staple for me and give a more professional feel.
    • During the Fall and Winter, it is extremely easy to incorporate stockings into your professional wardrobe. From the tights and boots look to simply wearing stockings to stay warm, you can always make them work with your outfit.
  3. Colored Tights or Tights with Designs?
    • I caution you to tread lightly in this area!
    • A little color is always a fun way to add some flare to your wardrobe, but ensure your look stays professional.
      • I do not recommend brightly colored tights or wearing colored tights (pink, purple, red, etc.) with a neutral (beige, navy, gray, or black) outfit.
      • Only wear colored tights if they match the color scheme of your outfit and do not stand out in a distracting way.
    • Keep the designs professional!
      • You should never be caught in fishnets at the office.
      • Be careful with lace tights, they may be too sexy for the office.
      • Tights with small polka dots – cute!
  4. Still Unsure If You Should Wear Stockings?
    • The best designator of if you should wear stockings is to look around the office and at your management. If other women are wearing hosiery, that is a good sign you should be too!
    • At the same time, if no one in your office wears hosiery, but you feel more comfortable and professional doing so, then you absolutely can wear stockings.
    • Personal Example: I work in a military settings. Female Service Members are required to wear stockings as part of their uniform anytime they wear a skirt. In order to match this professionalism, I always wear stockings when I wear a skirt or dress.

Overall, you want the stockings/tights you wear to enhance your professional appearance and not take away from it. If you have never worn stockings, give them a try! You may end up loving the way they finish off your professional look!

Sparkle On,

Alexandra

Attending a Military Ball or Formal!

A couple weeks ago, I wrote “You Got Invited to¬†a Military¬†Ball!” Well, the time is here! In honor of the Marine Corps Birthday and Veterans Day next week, I am sharing my tips for attending a military formal. Now that you have done all the prep work to get ready, it is time to attend this fabulous and fun¬†event!

  1. Arriving at the Ball
    • There’s no such thing as being fashionably late in the military.¬†The military is a punctual culture and to them, arriving on time is arriving late.
      • Note: With that said, cocktail hour does give you a little wiggle room. If it starts at 6:00pm, you should¬†arrive no later than 6:10pm. The cocktail hour is meant for mingling and you are expected to do so.¬†The dinner and ceremony will run on a schedule and you typically do not get up to socialize during them.
    • Your date will escort you “arm-and-arm”¬†on his/her right (the place of honor). Since it is a formal setting with a social aspect, it is unlikely he/she will be required to render salutes.
      • Service members are not allowed to hold hands in uniform and PDA in uniform¬†is¬†a “no go.”
    • If there is a receiving line, be prepared to shake hands (potentially a lot of them)
      • The first person in the line is the announcer. You simply¬†tell¬†the announcer¬†your name and do not shake¬†his/her hand. The host is next followed by the guest(s) of honor.
      • You should not have anything in your hands. If the receiving line is not at the front door, make sure you skip the bar and appetizers until after you go through the line. (A purse in your left hand is OK)
      • This is not the place for long conversation. Give a simple greeting and thanks such as, “Sir/Ma’am, it is so nice to meet you. Thank you for hosting me this evening.”
  2. Cocktail Hour
    • Follow your date’s lead on who you need to meet. He/she often has many officers or senior officials who are important to greet.
    • Again, be prepared to shake hands! Always leave your right hand free to shake hands by holding your drink/appetizers (and purse if you have one) in your left hand.
    • Once you are introduced by your date, extend your right hand, say “hello,” and introduce yourself using your first and last name.
    • Under no circumstance should you get drunk. Even though this is a social occasion, it is formal and in no way appropriate to drink too much. It is still the military and your date will get in trouble if something goes wrong or you do something inappropriate. Do NOT be the sloppy guest who needs taken care of and embarrasses his/her date and the host/hostess.
      • If you do not drink, that is perfectly acceptable! Do not let anyone pressure you.
      • If you do drink, I recommend 1 drink during cocktail hour, 1 drink during the course of the meal, and 1 drink post-dinner (dancing and mingling time).
    • During the cocktail hour, check the seating chart/place cards so you know where you to go once you enter the main room.
  3. The Dinner
    • Once you find your table,¬†stand to the right of your seat. If seating is assigned, do not move your place card and rearrange the table. If it is not assigned, you will sit to your date’s right. Also,¬†in social settings, you typically sit alternating men and women.
    • Once everyone for your table arrives,¬†take your seat by entering your chair on the right side.
    • To review dining tips, please refer to my post “8 Foundational Dining Etiquette Tips.”
    • Be social with your table!
      • If you are seated with people you do not know, be sure to introduce yourself.
      • Do not gossip at the table. No one likes sitting next to the “mean girl” who comments on what everyone is wearing or makes snarky remarks about other people in attendance.
    • If you need to get up from the table, simply say “Excuse me for a moment.” No one needs to know if you have to use the restroom or need to step outside for something.
    • Do not play with your hair or apply make-up at the table.
  4. The Ceremony
    • Read the program! An overview¬†of the service’s and event’s history is typically included as well as the background of your¬†host and guest of honor (their bios will be in the program).
    • Parading the Colors: Stand while the American and service flag(s) are brought into the room and remain standing while they are present. The National Anthem will most likely be played as well. If so,¬†face the flag with¬†your hand over your heart. If the service’s song is played, you continue to stand, but you do not have to keep your hand over your heart. Do not sit until the colors are retired (paraded out of the room)¬†and you are told to take your seat.
      • This is NOT the time to take photos. You should stand in respect of the flag and the playing of the National Anthem, not be snapping photos of the event while this is happening.
    • Invocation: The Chaplain will say a prayer to begin the evening.
    • Toasts: Giving toasts is usually a part of the ceremony. At the beginning of the toasts, your glass will be “charged” (filled with champagne). Typically, several people give toasts and your champagne is expected to last for all of the toasts. Take small sips for each toast to avoid running out!
      • If you do run out, each service has different traditions for this, but typically, you get “charged” a fine and no one wants to be that person!
    • The Ceremonial Cake Cutting (my favorite!):¬†¬†The youngest person and the oldest person serving at the command or who are members of that service cut the cake together using a traditional military sword.
  5. Time to Dance!
    • Yes, there is a dance floor and yes, you can have fun!
      • With that said, remember there are a lot of “higher-ups” in the room. Reserve¬†your getting low and sultry moves for the dance club.
    • I highly recommend keeping your shoes on. It is¬†much more¬†proper than going barefoot¬†and even if you have not,¬†taking your shoes off¬†may give the impression you¬†drank too much and are not able to keep your balance very well.
      • If you truly cannot dance in heels, you may bring a pair of flats and discreetly put them on in the restroom before hitting the dance floor.

If nothing else, the one thing I want you to take away from this post is: you are an extension and a reflection of your date for the evening. You will be meeting your date’s Chain of Command (his/her bosses) as well as the service members he/she leads and it is incredibly important to leave a positive impression on them. Smile at everyone you meet, enjoy the time with your date, and take this chance to learn¬†about the history and tradition of the Service Branch and the Corps or specialty. Be polished, positive, and poised while also having a wonderful and fun evening!

Lastly, in honor of Veterans Day, please take the time to say thank you to those who have served and are currently serving in our Armed Forces. To the many service members with whom I have the privilege of working, the Wounded Warriors who I am honored to serve, all the men and women who wear and have worn the uniform, especially my Dad and Paps, thank you! Your service and sacrifice are appreciated more than words can express. God Bless America and all of you!

Sparkle On,

Alexandra